Author name: ufc1

Streamlining Customer Calls Has Positive Ripple Effects

TONY KAMMERLANDER, ENERGY ACCOUNTING MANAGER Like many businesses today, we at UFC are facing some staffing challenges as experienced employees move towards retirement or move on to other opportunities. However, we are committed to continuing to provide top-notch service to our customers and member-owners during this time. One of the ways we are doing that

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Navigating for the Future

MITCH ALTERMATT, CEO & GENERAL MANAGER With Fiscal Year 2023 in the rearview mirror, it’s an ideal time to reflect on the remarkable journey we’ve undertaken over the past year. When I took on the role of CEO in 2019, the directive from our Board of Directors was crystal clear: strengthen our balance sheet, improve

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